Delivered in live format, Google docx guides, and pre-recorded trainings as needed

1. Welcome & Overview

Agency Values & Expectations: Professionalism, punctuality, and communication.

Role of a Postpartum Doula: Emotional, physical, and informational support.

Client Relations & Boundaries: Respectful communication and maintaining confidentiality.

2. Newborn Care Essentials
Infant Sleep Patterns: Understanding wake windows, safe sleep practices, and soothing techniques.
Diapering & Hygiene: Handling cloth vs. disposable diapers and preventing diaper rash.
Feeding Support: Breastfeeding, bottle-feeding, and paced feeding basics.

3. Postpartum Recovery & Family Support
Maternal Care: Recognizing postpartum mood disorders and knowing when to refer to professionals.
Physical Recovery: Supporting cesarean and vaginal birth recovery.
Family Dynamics: Managing sibling support and partner involvement.

4. Nervous System & Emotional Support Basic
Nervous System Techniques: Calming presence and grounding practices.
Emotional Regulation Tools: Supporting nervous system balance for clients and yourself.
Modern Modalities: Tailoring support to align with the client's unique energy and needs

5. Daytime & Overnight Doula Care
Shift Structure: Awake vs. standard overnight care policies.
Task Management: Feeding, washing bottles/pump parts, and rest strategy.

6. Documentation & Communication Systems
Client Charting: What to document and report.
Tools for Best Practices: Tracking shifts, scheduling, and client updates.
Communication: Working collaboratively and managing handoffs. 

7. Policies, Safety & Emergency Protocols
Safe Sleep & Infant CPR Review: Critical safety measures for newborns.
Standard Policies: Rescheduling, cancellation, and refund policies.
Insurance & Reimbursement Policies: Education on coverage options.

8. Business Foundations for Success

Must-have tools

Getting Clients 
High quality, 'Aim to Overdeliver' kind of service

9. Practical Application & Certification
Shadow Shifts: Observation and hands-on experience with a senior doula.
Knowledge Check & Certification: Completion of required certifying hours.
Ongoing Education: Opportunities for skill-building and advanced certifications.

Certification & Eligibility 
APPD Certification: cComplete all training modules, live classes, work with 3 families for a total of 24 hours, and submit feedback & report completion packet. 
Opportunitie for on-going mentorship.
Qualify for Paid Positions: Successful graduates have the opportunity to join the Atlanta Postpartum Doula Agency